Managed IT Services
IT security & maintenance for small business
Computer Emergency provides IT support & management services to home business & small business users in Brisbane. Networks, devices and data are all managed with proven techniques and applications to ensure speed and security for business continuity. We’ll take away the stresses of IT to allow you to focus on your business.
REAL TIME COMPUTER SUPPORT SERVICES
With the significant increase in cyber incidents globally, Remote Monitoring & Management of IT systems allows us to keep your systems running smoothly, your devices secure & your data safe.
Our RMM service processes essential security patches & windows updates, as well as provides constant, proactive monitoring of computer systems to significantly reduce emergency scenarios. We make sure your computer is secure from external threats & fix most issues before they snowball into serious problems. Think of RMM as taking a proactive approach rather than a reactive approach. The goal is to save time, save money, reduce downtime & increase productivity.
Every link, email, download & network connection is an opportunity for hackers to compromise your devices. With this in mind, rounding off the RMM bundle is award-winning antivirus software with complete protection from viruses & identity theft, without slowing you down.
Remote access support is also available (standard rates apply) as part of our computer help service, meaning we can connect to assist you in seconds rather than waiting for us to drive to you!
24/7 Computer Monitoring
Security & Patch Management
Premium Antivirus Software
Weekly & Monthly Reporting
The RMM software passively monitors devices 24/7 to watch for changing conditions. Each device type has a set of threshholds that send instant alerts to tech support when something crosses those markers. Eg temperature, fan speed, drive space, a service etc Issues can be addresses in real time to keep on top of potential problems,
The remote support integrated into the software allows us to use a remote access tool to log onto your computer and assist when needed. There is also a chat function, allows file transfers and can be run in an attended or unattended support session. All remote sessions are protected with TLS and 256-bit AES encryption. User IDs and passwords are encrypted in-flight and at rest.
24 Hour Managed IT Services Brisbane
Computer Emergency provides 24 hour Computer Repairs for home & business users with a mobile computer repair service across Brisbane, QLD. We’re ready to respond 24/7 (weekends by appointment only) & provide on the spot solutions at critical moments. We understand that your computer needs to be fixed ASAP to maintain continuity. Each job is approached with calmness & professionalism. Our goal is to arrive within 30 minutes, identify the problem, map a solution & complete the repair to your budget.
Managed IT Services Brisbane
Managed IT Services Brisbane
We provide a 24/7 (weekends by appointment only) mobile computer repair service & IT Support including: PC Repairs, laptop repairs (including laptop screen repair) & server maintenance. We come to your home, office or via remote access. We can meet you anywhere across Brisbane or pick up and drop off repairs.
To take the stress out of your computer emergency, our mobile workshop can be on your doorstep in under 30 minutes. Most Repairs are done in 1 to 2 hours.
Data Recovery Brisbane
Has your hard drive crashed? Do you need data recovery? Cant read your external hard drive? We have over a 90% success rate for data recovery. It can take between 24 hours & 8 weeks depending on the severity of the problem. We’ll come to you, assess the drive and advise of how long the repair will take.
To give yourself the best chance of recovery, turn off your hard drive immediately & call us now!
Virus Removal Brisbane
Is your computer slow? Do you have pop up ads? Our virus removal can be done on the spot in around an hour. We have assisted dozens of businesses across Australia with Cryptolocker!
It’s recommended for all PC, Mac & phone users to have antivirus. No one is immune! We use the best virus removal tools to complete your job and can show you free tools that can help in future.
Business Website Hosting
Computer Emergency has website hosting servers at high end data centers in Sydney & Brisbane. They are monitored 24/7 (weekends by appointment only) to ensure everything runs smoothly. We have full control over the hosting servers & their performance. We also limit the amount of websites per server to make sure you have the optimum amount of power your website requires. Our own website is hosted here so you can be assured we want them to be as safe and fast as you do!
Cloud Backup - Data Security
If you have critical data we highly recommend cloud backup / offsite backup. Photos, business documents, tax documents, anything at all. We encrypt your data & schedule backups to load your files safely into the cloud whenever it suits you. We also have a 30 day accidental deletion buffer by default. With the likes of cryptolocker, it’s important that you have a safe and secure offsite backup for all your critical files.
Cloud Computing & Servers
Cloud computing is the process of storing and accessing data and programs over the Internet instead of your computer’s hard drive or local server. From setting up Microsoft office 365 to creating a virtual cloud server your staff can access anywhere in the world, Computer Emergency can assist with creating a mobile and flexible business that will take you into the future.
Computers and Laptops We Repair
Our computer repair service covers all major brands of PCs, Laptops and Servers and we also offer support from a large range of IT services & computer services. Some examples are listed below:
Acer Computer Repairs
ASUS Computer Repairs
Dell Computer Repairs
HP Computer Repairs
HP Computer Repairs
why choose computer emergency
24 Hour Computer Repair
We understand computer accidents can happen anytime so we’re here to help you whenever you need us. After hours computer repair, 24 hour call outs: We are open 24 hours per day, 7 days per week, 365 days per year. We’re ready to travel to your location at any hour and provide on the spot PC repair when things are critical.
We have 1 flat computer repair fee no matter what day or time it is. No after hours fees, no travel fees, no parking fees. You can’t get much simpler than that!
We Come To You
You want your computer fixed & fixed FAST! Don’t pack it up and wait days for a store to get around to it.
Our Mobile Computer Repair service comes to you, be it home, workplace or even at the shops, so we can fix your computer problem on the spot or pick up & return it to you at any time you like. We make your computer repair as easy and as fast as possible.
Don’t have enough time? Try our remote computer repair service. Got any questions? Try our FAQs or give us a call on 0414899254
National Police Check
As well as customer testimonials & reviews, we would like to offer you even more security and assurances. Whilst there is no absolute way to prevent risks, undertaking a National Police Check on contractors is an important first step. You are putting your trust in a contractor, allowing them to enter your house/business and work on/around your possessions.
Your technician, William Connors, has completed a National Police Check on the 16th June 2017. The document is available by clicking the button above.
testimonials & reviews
Don’t just believe what you are told! All of our testimonials are available on social media. We encourage you to read through our 5 star ratings on Google Reviews & Facebook Reviews when making your decision to choose a computer repair company. These are real people and real businesses giving real testimonials! We’re not just showing you the good ones… You are dealing with the business owner so your satisfaction is guaranteed!
Thomas Timmins, Morningside QLD
This is the absolute best service I’ve ever received with computer repairs! My MacBook had been down and out for months and then Will popped over, picked up the laptop and had it fixed in no time! I definitely recommend Computer Emergency! I can only give five stars but the service is 11/10!
Maria Calibo, Gosford NSW
Will is a LEGEND!!! He helped saved our sanity. From the first instant, he knew his stuff and guided us through taking control back. We have been back for his services numerous times since with urgent taskings and his service is impeccable, every single time. We would highly recommend him to anyone.
Thomas Hintze, Gosford NSW
Will is a very professional and educated individual that provides fantastic service and preventative maintenance on our computer system, highly recommend!
Tim Densley, Gosford NSW
Will from Computer Emergency provides my business with graphic and web design services and we also host some of our pages with him. He’s always extremely helpful and the turnaround time is awesome, particularly if there is an urgent problem that needs fixing. I would happily highly recommend him.
Laura Sluga, Gosford NSW
Will from Computer Emergency is a life saver. He went above and beyond to restore my data from my damaged hard drive and get my files back to me as quickly as possible. I would recommend him to everyone!
Peter McGrath, Brisbane QLD
I have used computer emergency for web hosting, web design and technical support for the last few years. Will has gone above and beyond on many occasions, assisting with some technical and sometimes frustrating issues at all hours. Highly recommended