remote monitoring and management rmm

24/7 COMPUTER MANAGEMENT

With the significant increase in cyber incidents globally, Remote Monitoring & Management of IT systems allows us to keep your systems running smoothly, your devices secure & your data safe.

Our RMM service provides essential security patches & windows updates, as well as provides constant, proactive monitoring of computer systems to significantly reduce emergency scenarios. We make sure your computer is secure from external threats & fix most issues before they snowball into serious problems. Think of RMM as taking a proactive approach rather than a reactive approach. The goal is to save time, save money, reduce downtime & increase productivity.

Every link, email, download & network connection is an opportunity for hackers to compromise your devices. With this in mind, rounding off the RMM bundle is award-winning antivirus software with complete protection from viruses & identity theft, without slowing you down. 

Remote access support is also available (standard rates apply), meaning we can connect to assist you in seconds rather than waiting for us to drive to you!

Sign up to Remote Monitoring & Management

Get Remote Monitoring & Management for your business today!

Managing computer systems & networks is a 24/7 job and RMM makes life safer & easier for everyone. 

RMM aka Remote Monitoring & Management refers to software that helps locate, update, & monitor client computers/servers/devices without the need for me being on site.

Emergency scenarios are significantly reduced by automatically monitoring your devices, automating services, reporting issues as they occur, & fixing those issues before they snowball into serious problems. Think of RMM as taking a proactive approach rather than a reactive approach. The goal is to save time, save money, reduce downtime & increase productivity. 

Real Time Monitoring and Alerts:

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • VMware
  • Hyper-V & SNMP enabled devices

Real Time Monitoring and Alerts:

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates
  • SQL Server
  • Exchange
  • Active Directory
  • VMware
  • Hyper-V & SNMP enabled devices

Patch Management

We provide a complete platform for automating Patch Management in a simple and quick to implement methodology. Patch Management can be applied on individual devices and groups, including;

  • Run Windows Update: All / Critical / Important / Security.
  • Run Windows Update: Service Pack
  • Install Microsoft Office Updates
  • Install Driver Updates (Hardware)
  • Install Java updates
  • Install Adobe updates
  • Reboot If Needed

Integrated Remote Support

Remote access with the capability to take control of remote servers or workstations and perform maintenance tasks in the background without taking control. A continuous, secure support experience.

  • System resources
  • Logged in users
  • Network & IP Monitoring
  • SNMP Monitoring
  • Windows updates

Advanced Maintenance without taking over remote PC’s

Service Manager, Task Manager and Program Manager, uninstall applications, run scripts, install patches and with the Command Prompt access running almost any command is feasible.

Asset and Inventory Tracking

Quickly gather of network and asset information with a click of button and within seconds for any device that has the agent installed.

  • Hardware distribution
  • Software inventory
  • Operating System distribution
  • MS Office distribution
  • Antivirus type, update and license status
  • HDD Usage and alerting on upgrade required
  • Hardware (CPU, Memory) type, size and alert on upgrade required
  • Detailed Server and Workstation configuration and status

Powerful Reporting and Analytics

We can measure and track your networks, assets, health and performance using reports and gaining clear visibility on the IT environments. The Reporting Suite includes a wide range of different reports that help set data-driven goals and track the right metrics. Some of our top reports include:

  • System Health at a glance
  • Specific customer health
  • Agent health
  • System Inventory Audit
  • Microsoft Licensing
  • Reporting and Analytics

Give us a call to set up computer and network management in your home or office!

CALL 0414 899 254