Cryptolocker & various scams

Cryptolocker and Other Scams

Cryptolocker is becoming a huge problem

I had another call out for Cryptolocker today and this person had been caught out earlier this year so I’m back to give you all another reminder!

For those of you who are unfamiliar with Cryptolocker: it’s a very nasty piece of software that encrypts all the files on your computer and holds them for ransom. There is no way to decrypt these files unless you pay them or unless you have a back up of your computer that you can restore. Keeping in mind that if the back up drive is connected to the computer at the time of encryption, that too will also be encrypted!

Here’s what today’s email looked like.

1. Note the From email address is not an address.
2. Note the odd use of English in some sections.
3. Before clicking on the link, just hover your mouse over it to see what the link address is. This one had a very random string of code. Again, it should be linked to an address with in it.



BAYCORP DEBT COLLECTION – Letters and phone calls.

We’ve been getting random letters & phone calls from Baycorp re: Debt Collection. The letterhead looks dodgy and the phone calls are just as dodgy. They ask you to contact them regarding an urgent matter. Once you contact them, they ask you to pay outstanding amounts for random bills.

The official word from ASIC

ATO Tax Refund Phone Calls

A pretty standard one. A caller tells you you either have a refund or owe them. You are asked to provide your account details. SCAM.


Look at the from email address. If it’s not recognisable, contact the company through their website for confirmation that the email is real.
Hover your mouse over links before you press them to see what the link address is. If it’s not recognisable, again, contact the company for confirmation directly through their website or known email address.

Phone Calls

When we call a business, we are all used to confirming our details with them to prove who we are.
When someone calls us, we must make them prove who they are by confirming our details: an account number, tax file number etc.

If you think you’ve been scammed on your computer, turn off your computer (to prevent any further damage to your data) and contact Computer Emergency immediately on 0414 899 254.

For more information, check Scamwatch which is run by the Australian Competition and Consumer Commission (ACCC). It provides information to consumers and small businesses about how to recognise, avoid and report scams. You can sign up to their newsletter to keep up to date with the latest scams. We’ll always keep you up to date too!